Contact
The fastest way to reach us is by email. We read every message and try to reply within two business days.
General support
Privacy & data requests
Account deletion, data export, or any other request under GDPR / PIPL / CCPA — use the in-app controls in your account page first; for anything that can't be self-served, email privacy@mooncast.vip.
Bug reports
If something looks wrong with a chart or the AI says something concerning, please include the date/time of the reading and the page URL when emailing support.
Press & partnerships
Operator
深圳合势必科技有限公司
Shenzhen Heshibi Technology Co., Ltd.